OUR SERVICES
Medical Collection Services
Just one of many areas of our expertise is Medical and Health Care Debt Collections. A hospital, clinic, physician’s office, radiologist, dentist, orthodontist, optometrist, chiropractor, hearing specialist are just a few examples of the many professional medical practitioners or industries that we are able to collect past due accounts receivables for. Our number one objective is to preserve the customer/provider relationship through respectful, dignified and professional collection methods, while at the same time performing debt recovery services to our clients’ expectations. We are able to work with you to facilitate a custom debt recovery program that suits your institutions needs.
Some Key Benefits of Our Medical Collections Program Are….
- Get accounts receivable paid and keep customers coming back
- Assist and educate customers how to pay their account in full
- Build a custom debt recovery program that enhances your billing department
- Work with the customer to fully understand and answer questions of the money owed and current billing.
We realize the changes that have taken place in the recovery of accounts in the medical field. We are constantly staying abreast of all the rules and regulations that are involved when handling your patients’ medical information. As the medical industry changes we are capable of staying responsive and adaptive to industry trends
Retail and Service Collections
Premier collects past due accounts for all retail and service businesses. These include plumbing, heating and ac, electrical, automotive, sanitation, construction, childcare, grocery, clothing, floral, hardware, restaurant, funeral and computer services to name just a few. If you extend credit to your customers and expect payment after the goods or services have been received than you have probably experienced the frustration of not receiving that payment. We have the knowledge and experience to collect while allowing you and your staff to focus on your business.
NSF/Returned Checks
Premier Asset Recovery offers a delinquent check recovery program. This program handles the collection of non-sufficient fund (NSF), account closed and no signature checks. The consumer who writes the NSF check will receive notification of all penalties, fees and laws governing the writing of the bad check. Once these initial steps are taken it then moves through the collection process in the same manner as other debt utilizing the letter, call, credit reporting that have been so effective for us.
Utilities and Telecom Collections
Today’s economy has placed many consumers in the position of becoming delinquent on their accounts. Many of these customers are historically timely payers. For those that fall behind, possible termination of service keeps the utilities and telecom near the top of the payment list. As customers not accustomed to struggling with meeting utility and telecom bills or similar obligations grow, a segment of delinquent accounts requires specialized treatment approaches. With the our advanced technology and skip tracing services designed specifically for the telecom and utilities industry we are able to locate and collect these past due accounts while maintaining your business reputation and image.
Financial and Default Loan Collections
We have helped many financial institutions become more profitable. From community banks and credit unions to large national financial institutions, we manage past due account receivables relating to overdraft/share draft accounts, loans, credit cards and other financial transactions and products. You will find that we are more effective and efficient than most in-house collection efforts. We follow all industry standards and adhere to all privacy restrictions as they pertain to the collection industry including FDCPA, FCRA and the Gramm-Leach Bliley Act. Our financially minded team of professionals understands the intricacies of the industry and work diligently to create tailored solutions that decrease your charge offs and increase your profits.
Commercial Collections
Commercial collection deals with business-to-business accounts. We have a team of account representatives who have the training and experience for this specialized type of collection. Early identification and timely placement of commercial accounts has a significant impact on collectability as typically troubled companies cash-flow continues to worsen long before it improves. Premier allows you and your staff to focus on your business while we effectively collect these past due accounts in a way that is the least damaging to the business relationship.
Educational Institution Collections
We can provide universities, colleges, school districts and private schools with a diplomatic and effective approach to collections including tuition, student loans, fees, books, room and board and fines. Relationships are key in any business, but even more important when dealing with your students. The Premier team goes to great lengths to preserve these relationships and help all involved come up with reasonable solutions to their outstanding debt. Our account representatives have extensive knowledge in these industries and can get your account receivables back on track.
Second Placement Accounts
A second placement account is an account that has been placed with a collection agency for a period of time and returned to the original creditor as un-collectable. The original creditor than places the account with another collection agency. We accept second placed accounts and gives them the same priority as an original placed account. The account will go through the same steps, utilizing the same effort as any and every account placed with us. We view second placement accounts as an opportunity to show you, our client, how successful our collection processes are.